Re-linking media.kpu.ca videos (post-migration) : TEACHING & LEARNING COMMONS KNOWLEDGE BASE

Re-linking media.kpu.ca videos (post-migration) Print

Created by: Olivia Jeon

Modified on: Mon, 6 Jun, 2022 at 12:33 PM

As a result of the recent migration (in Summer 2022) of Kaltura videos to the cloud, your previously embedded or linked videos will display an "Access Denied" error message. You will be able to resolve this by updating the embed link or web link that may be in Moodle, WordPress, PebblePad, etc. with the instructions below.

How to update your broken link:

Login to media.kpu.ca
Locate the video. Click on your name (located at the top-right corner) and click My Media/My Playlists/My Channels (if you are the owner of the video). If it's uploaded by someone else, you can try searching for the title of the video in the search bar.
Update the link using either Method 1 (link) or 2 (embed).

Method #1: Sharing your Kaltura video with a link

Method #2: Embedding Kaltura videos (from media.kpu.ca)

This work by Kwantlen Polytechnic University (KPU) is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Olivia is the author of this solution article.

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Re-linking media.kpu.ca videos (post-migration) Print

How to update your broken link:

Login to media.kpu.ca

Locate the video. Click on your name (located at the top-right corner) and click My Media/My Playlists/My Channels (if you are the owner of the video). If it's uploaded by someone else, you can try searching for the title of the video in the search bar.

Update the link using either Method 1 (link) or 2 (embed).

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